Every tool your team needs to run a better restaurant
TasteScore covers the full guest experience loop — capture feedback, recover unhappy guests, manage public reviews, and surface the patterns that matter. Everything works together from day one.
Catch bad experiences while the guest is still there
The moment a guest submits a negative rating, TasteScore fires an At-Risk Guest Alert. Your manager gets a push notification with the table number, the issue, and one tap to mark it handled. Most bad reviews are written in the car park. TasteScore gets there first.
TasteScorejust nowAt-Risk Guest Alert
Table 7 · Poor rating · Service issue
Private feedback before it becomes a public review
Give every guest a fast, branded way to share how their visit went. QR codes at the table, short links in follow-up messages, or a tablet at reception. Three emoji-scored questions. Fifteen seconds. The feedback comes to you, not to Google.
How was the service?
11 review platforms. One inbox.
TasteScore imports reviews from Google, TripAdvisor, Uber Eats, Deliveroo, and 7 more platforms. Filter by source, rating, or reply status. Generate an AI draft in your brand voice, edit it, and post it in under a minute. Reply status tracked automatically.
Review Inbox · 2 need reply
Amazing food, great service...
Order arrived cold...
A recovery workflow built for restaurants, not call centres
Every negative submission creates a recovery case automatically. Assign it to a team member. Add notes. Log the outcome. The AI Recovery Assistant chats with guests to gather details and help resolve the issue. Full history with notes and outcome tracking so nothing gets lost between shifts.
Poor feedback received
Table 7 — service issue
At-Risk Alert fired
Manager notified via push
Resolved on site
Case closed — 4 min recovery
Know what to fix before guests start telling Google
TasteScore analyses every submission and review to find patterns your team is too busy to spot. Food quality dipping on Friday evenings, delivery accuracy getting worse, service speed complaints on one shift. Every Monday a Weekly Service Brief lands in your inbox with the key things to fix.
Weekly Service Brief
Top issue
Delivery order accuracy
A manager tool that works on the floor, not just at a desk
TasteScore installs as a web app on any phone — no app store required. Managers get push notifications for At-Risk Alerts, can open and close cases, add notes, and mark incidents resolved, all from their pocket in the middle of a busy service.
TasteScore
Manager PWA
Try every Pro and Growth feature free for 30 days
No feature is hidden behind a demo call or a sales process. Sign up, start your trial, and explore the full platform — including AI drafts, push alerts, and the Weekly Service Brief — from day one.