Turn unhappy guests into loyal ones — before they write the review
Catch bad experiences before they go public. Recover guests in real time. Understand what's really happening on your floor — every single week.
30-day free trial. No credit card required for the Free plan.
Monday 6 April
09:41
TasteScorejust nowAt-Risk Guest Alert
Table 7 · Poor rating · Service issue reported
TasteScorenowManager alerted
Push sent · Mark handling now
TasteScorejust nowResolved on site
Case closed · Table recovered
Monitors 11+ review platforms in one inbox
Built for
Restaurants that care about every guest
HOW IT WORKS
From feedback to recovery in seconds
Step 1
Guests share feedback privately
QR codes, short links, or tablet mode let guests share how their visit went — before a bad experience becomes a public review. Takes under 15 seconds. No app install required.
Step 2
Act before they leave
At-Risk Guest Alerts fire the moment a serious negative response comes in from the table. One tap to mark it handled on-site. Your team acts while the guest is still there.
Step 3
Improve every week
Weekly Service Briefs, a full public review inbox, and AI-powered insights keep you ahead of every issue — from food quality dips to delivery complaint spikes.
Hear from guests privately — while they're still at the table
A branded 3-question micro-survey — food, service, vibe — scored with emoji taps in under 15 seconds. No app needed. Negative scores automatically create a recovery case so your team can act before the guest leaves.
Question 2 of 3
How was the service?
Speed, friendliness, attentiveness
Powered by TasteScore
Table 7
The Italian Kitchen
How was the food?
Taste, presentation, temperature
Powered by TasteScore
Your brand, their honest feedback
Guests tap three emoji-scored questions — food, service, vibe — then optionally leave a comment and contact details. The whole thing takes under 15 seconds and lives on a page branded with your logo, colours, and messaging.
QR codes
Branded codes for every table. Download as SVG or PNG, track submissions per code, toggle active or inactive.
Short links
Named links for receipts, emails, or SMS. Each link tracks submissions so you see which channel performs best.
Tablet mode
Fullscreen iPad interface. Staff enter their name and table number, hand it over, and it auto-resets for the next guest. Works offline.
Catch bad experiences before they go public
The moment a guest has a bad experience, TasteScore knows. At-Risk Guest Alerts fire instantly when a negative response comes in from a tablet or QR code. Your manager sees it, acts on it, and marks it resolved — before the guest reaches for their phone to write a review.
Live recovery · just now
Table 7 · Poor feedback received
Service was really slow and the food arrived cold
At-Risk Guest Alert fired
Manager notified via push notification
Resolved on site
Manager visited table · case closed
From feedback to resolution in under 4 minutes
Review Inbox · 3 need reply
Amazing food, great service...
2 hours ago
Food was good but service felt slow...
5 hours ago
Order arrived cold and incomplete...
1 day ago
Handle every public review without the chaos
Import reviews from Google, TripAdvisor, Uber Eats, Deliveroo and 8 more platforms into one clean inbox. TasteScore's AI drafts the reply in your brand voice. You review it, copy it, and post it in seconds. Reply status tracked automatically.
Know what's really happening on your floor
Every Monday, TasteScore sends a Weekly Service Brief — a short, sharp summary of your biggest wins, warnings, and what to fix next. No dashboards to dig through. Just the information that matters, when you need it.
Weekly Service Brief
Monday · 08:00
TOP ISSUE THIS WEEK
Delivery order accuracy
8 complaints in the last 7 days
3 open cases linked to this issue →
NEXT BRIEF
Monday · 08:00 local time
Delivered to 3 team members
Built for how restaurant teams actually work
TasteScore installs as an app on your phone — no app store needed. Your managers stay in the loop with real-time push alerts, case assignments, and a daily digest.
Manager PWA
Install TasteScore on any phone or tablet — works like a native app. No download, no updates, always up to date.
Real-time push alerts
At-Risk Guest Alerts fire instantly to your phone. One tap to mark it handled. Your team acts while the guest is still on site.
Team & multi-location
Invite up to 10 team members. Assign cases, track who handled what, and compare performance across locations.
Daily digest
Priorities every morning
Case assignment
Route issues to the right person
Weekly briefs
AI summary every Monday
Works offline
Tablet mode stays responsive
Simple, honest pricing
Start free. Upgrade when you're ready.
Free
Start capturing feedback today
Pro
The full TasteScore platform
Growth
For restaurant groups and small chains
Your next bad review could be happening right now.
TasteScore catches it first. Start your free trial today.